Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when requesting a quote, scheduling a service, or contacting our concierge team. This typically includes your name, email address, phone number, residential details (such as home size and cleaning frequency preferences), and preferred service dates.

2. How We Use Your Information

PrimeClean Housekeeping uses the collected data exclusively to deliver and improve our premium home cleaning services. Specific uses include:

• Formulating personalized cleaning plans and accurate quotes.
• Scheduling and managing regular housekeeping or deep cleaning appointments.
• Communicating with you regarding your service requests and preferences.
• Processing secure payments and maintaining necessary billing records.

3. Data Protection and Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to your personal data is strictly limited to authorized personnel and trusted professionals who require the information to perform their duties.

4. Information Sharing

We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information with our business partners for analytical purposes, or we may employ third-party service providers (such as payment processors) who are bound by strict confidentiality agreements.

5. Your Data Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal data. If you wish to exercise any of these rights, please contact our concierge team, and we will promptly address your request in accordance with applicable laws.